Skip to content
Helpful
  • About
    • Team
    • Sustainability principles
  • Services
  • Products
  • Our work
  • Guides
  • Blog
  • Contact
  • Jobs

Customer And Community Management

  • What does it take to be a community manager?

    21 Jan 2021   Tim Lloyd
    Continue readingWhat does it take to be a community manager?
  • Ten ways to keep your social media accounts safe

    11 Aug 2020   Claire Turner
    Continue readingTen ways to keep your social media accounts safe
  • Everything you need to know about Facebook Live

    19 Jul 2020   Julie Jourcin
    Continue readingEverything you need to know about Facebook Live
  • Updating Crisis90 to help remote teams learn together

    13 Jul 2020   Steph Gray
    Continue readingUpdating Crisis90 to help remote teams learn together
  • Everything you need to know about Twitter’s new reply functionality

    22 Jun 2020   Tallie Proud
    Continue readingEverything you need to know about Twitter’s new reply functionality
  • Tips to help small social media teams respond in a crisis

    26 Mar 2020   Kate Rawlins
    Continue readingTips to help small social media teams respond in a crisis
  • Trains and transparency: how rail companies handle social media

    7 Jan 2020   Julie Jourcin
    Continue readingTrains and transparency: how rail companies handle social media
  • Empowering prisons to engage online

    18 Aug 2017   Tim Lloyd
    Continue readingEmpowering prisons to engage online
  • Helping Essex Council launch customer service on social

    6 Dec 2016   Tim Lloyd
    Continue readingHelping Essex Council launch customer service on social
  • Be sure to verify a comment or question, before you respond

    25 Sep 2016   Tim Lloyd
    Continue readingBe sure to verify a comment or question, before you respond
  • Why you should always listen carefully on social media

    4 Apr 2016   Claire Turner
    Continue readingWhy you should always listen carefully on social media

Contact us

Tel
+44 (0) 20 3012 1024
Email
[email protected]
Find us
Lytchett House13 Freeland ParkWareham RoadPooleBH16 6FA, UK
F1/9-13 Bronte RdBondi JunctionNSW 2022, Australia
68 3rd StreetBrooklynNY 11231, USA

Helpful Technology Ltd (7165965) and Social Simulator Ltd (8228029) trade as Helpful Digital Group (10487998).

Search site

Accreditations

Crown Commercial Service logo
We’re on G-Cloud offering Digital and social media skills training, Digital communication strategy & social media reviews, Crisis preparedness workshops, simulations & exercises, Cybersecurity crisis workshops and simulations and Strategy and implementation support for consultation and engagement.

We’re also on the Digital Outcomes and Specialists Framework, offering full-service digital development.

As part of our principles, we pay fair tax and living wage, and offset our carbon emissions.

We're Cyber Essentials Plus certified

Helpful Digital

  • Home
  • About
  • Services
  • Products
  • Projects
  • Team
  • Jobs
  • Contact
  • Sustainability principles

Join our updates list

Get early access to our briefings, updates and product news

Follow us

Twitter LinkedInFacebookInstagram
  • Privacy and cookies
  • Modern slavery policy
  • Accessibility policy
Copyright 2023