Privacy

This website is provided by Helpful Technology Ltd and Social Simulator Ltd trading as Helpful Digital.

If you continue to browse and use this website you are agreeing to comply with and be bound by the terms and conditions of use, which together with our privacy statement govern Helpful Digital’s relationship with you in relation to this website.

Introduction

Your privacy is important to us. Helpful Digital is committed to safeguarding the personal information you provide to us and to protecting your privacy. The purpose of this privacy statement is to assist you in understanding how Helpful Digital uses personal information collected via this website. By submitting your personal information to this website, you are confirming that you have read and understood Helpful Digital’s privacy statement and that we may use your personal information described in it. Helpful Digital reserves the right to modify or update this privacy statement at any time without prior notice. Any modifications will apply to all information collected by Helpful Digital, including previously collected information.

The information we collect

You do not have to provide any personal information in order to browse this website. We will collect personal information about you when you subscribe to services on our website that require you to enter your personal details in order to create a user name and password. Your personal information is used to enable us to verify you are a subscriber and to deliver the online services to you.

In addition to your personal information, when you use our website, we may collect tracking information such as your browser type, the type of operating system you use, the name of your internet service provider and pages visited on the site.

Helpful Digital obtains this information by using technologies, including cookies, to increase the functionality and user-friendliness of our website and to better tailor our website to your needs. For example, we may want to know how long the average visitor spends on our website or which pages get the most attention. Information such as this will only be used in aggregate form and does not identify you personally.

How your information is used

We collect information on our website visitors for a variety of purposes, including to reply to your enquiries more efficiently through the services we provide. We also use information in aggregate form (your individual details cannot be identified) to audit usage of the site.

Any personal information you give us will be stored so that we can provide you with a more personalised service. We will only use this data to identify you.

Information that you supply in connection with the provision of a product or service, or a job application will be treated in confidence and in accordance with the principles of the Data Protection Act.

If you sign up to receive email updates from us, we will use the information you give us to provide the service(s) you have requested only. If you inform us that you wish to cancel your details will be deleted from our records.

How we share information with third parties

Helpful Digital does not sell or pass on your personal information to others.

Use of cookies

When you visit our website, we may store some information on your computer. This information will be in the form of a ‘cookie’ or similar file and can help us in many ways. For example, cookies allow us to tailor a website to better match your interests and preferences. With most internet browsers you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored.

The web statistics package we use on our site, Google Analytics, sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast. The following cookies are set by Google Analytics:

Cookie NameExpiration TimeDescription
_ga2 yearsUsed to distinguish users.
_gid24 hoursUsed to distinguish users.
_gat1 minuteUsed to throttle request rate.

For further details on the cookies set by Google Analytics, please refer to the Google Analytics documentation.

How to reject or delete these cookies

Further information on how to prevent cookies from being stored on your computer can be found on All about cookies website under the ‘manage cookies’ section.

Your rights

You have the right to ask us at any time not to contact you, or to change your preferred methods of contact for marketing purposes.

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

Protection of your personal data

We are committed to keeping your information as secure as possible. We also use additional methods to secure sensitive information about your activities with us. Every employee that works for Helpful Digital has to follow a strict confidentiality procedure and privacy standards.

Links

This website contains links to other websites that are not controlled by Helpful Digital. This privacy policy applies only to this site.

Withdrawing your permission

You may, at any time, withdraw your permission for Helpful Digital to use your personal information for the purposes of sending you information about products or services. You can do this by writing to Helpful Digital, 1st Floor, 6-9 Kinghorn St, London, EC1A 7HW, UK or email hello@helpfuldigital.com