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Great user-centred WordPress sites with friendly support

Simple, cost-effective websites and other tools with the friendly support to help teams communicate effectively

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Practical skills to communicate confidently online

Training and coaching leaders and teams to engage online effectively for marketing, policymaking and corporate communications

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Crisis preparedness and customer service on social media

Consultancy, coaching and facilitation of workshops and Social Simulator™ exercises, helping teams worldwide be ready for anything

Blogging and coverage

Using “prudent overreaction” to manage an incident of our own thumbnail image

Using “prudent overreaction” to manage an incident of our own

May 18, 2018 ago by Steph Gray

Social Simulator: now in New York City thumbnail image

Social Simulator: now in New York City

February 5, 2018 ago by Steph Gray

Leadership in a crisis: how to fight distraction amid the blur of social media thumbnail image

Leadership in a crisis: how to fight distraction amid the blur of social media

January 12, 2018 ago by Steph Gray

On the receiving end of the Social Simulator thumbnail image

On the receiving end of the Social Simulator

December 14, 2017 ago by Tim Lloyd