Steph leads the Helpful team. He gets hands-on helping clients put the digital tools and skills we’ve given them into practice. He’s actively involved in work across the business, from digital strategy development to crisis simulation facilitation.
Before setting up Helpful, he was a civil servant for five years working in strategic communications and leading the digital team of the UK government department for Business, covering corporate website management, digital engagement, social media and intranet. His team earned a reputation across and beyond government for pioneering approaches to online consultation, work with online communities and social media monitoring.
On a voluntary basis, Steph has co-organised events such as UKGovcamp, MailCamp and MeetTheCommunities, which bring together people interested in how the public sector uses technology and social media.
Steph’s digital interests and specialisms include:
- Digital engagement for policymaking and consultation
- Product management
- Mis- and disinformation online and strategies for effective rebuttal
- Applied cybersecurity
Steph is half-French, hates Jaffa Cakes, and makes pretty nifty scones and biscuits.