Our purpose is to help people do digital for themselves.

We help people in organisations large and small develop the digital tools, skills and confidence to engage brilliantly online. We’re friendly, creative and good value – and we’re not afraid of a tricky digital challenge.

C & J Working by window

We build clean, easy-to-use websites, engagement microsites and intranets in WordPress, and provide friendly ongoing support to lots of small teams to help them get the most from them. We also run training and simulations in social media skills to help teams communicate online effectively, even under hostile pressure.

We regularly challenge our clients’ perceptions of the web, and they value our mix of public and private sector experience, more than buzzwords or Klout scores.

Recently, we have built websites for high profile government, scientific and policy organisations, transformed an NHS Trust's website and extranet, worked with some of the world’s largest companies to stress-test their crisis planning, and helped organisations of all sizes to develop their skills and deliver effective digital communications.

The next 12 months are going to be even more busy, and we need people to help us deliver exciting projects and shape the next stage of our development.

For all of these roles, qualifications are valuable, but we’re more interested in hearing about your work, how you have contributed to the web, and evidence that you are curious and want to keep learning.

Life at Helpful comes with a lovely office in Farringdon, friendly colleagues, flexible working and decent technology as standard, and competitive salaries.

If you like the sound of what we do, and how we work, get in touch! Email, find us on Twitter at @helpfuldigital or on LinkedIn

Consultant, Social Simulator Inc (New York City)

Social Simulator has been at the cutting edge of digital crisis preparedness and resilience since 2011, initially in the UK and Europe, and launched in the USA in 2018. We deliver high quality, immersive training tailored to a range of experience levels, and can challenge even the strongest teams. Our platforms bring virtually any scenario to life, from the scrutiny and pressure of a live crisis, to the unique demands associated with delivering high quality customer service. Our Simulator is a hands-on, private digital environment that enables realistic and interactive simulations to help brands protect their reputations online and enhance their digital crisis resilience. We bring the challenge of crisis or customer service to life for larger groups with Crisis90, our facilitated workshop platform which sees teams work through scenarios competitively, comparing and contrasting their strategies and tactics to build awareness and teamworking. As our North American business grows, we need a well-organized, creative, flexible consultant to join our team in New York City.

View job details - Consultant, Social Simulator Inc (New York City)

Our story

Where we've come from and where we're going

The team

Meet the Helpful crew

Why we work

What lies behind our work with clients