Speed, empathy and the future of crisis response on The Native podcast

Podcaster Dave Musson from The Native talks to Helpful Managing Director Steph Gray about crisis communications including:

  • why speed isn’t everything in responding to a crisis online,
  • how some organisations achieve a better sense of empathy than others,
  • and what the big issues could be on the horizon, including Brexit, sexual abuse, tax avoidance and privacy

Listen to the podcast