Topic: engagement

7 tips for freshening up your comms this New Year thumbnail image

7 tips for freshening up your comms this New Year

You’re a digital communications manager returning to your desk after the festive break. You open your inbox to a stream of apparently ‘urgent’ emails, you can’t remember the Twitter password and your monitoring software provider calls to say they’ve increased your annual subscription fees. It might not feel like it at the time but this […]

Empowering prisons to engage online thumbnail image

Empowering prisons to engage online

Open government is a driver for the way we deliver a lot of our work at Helpful. The challenge with open government is that it’s often difficult to see the impact of changes to laws and processes, on the citizen. Prison reform is a case in point, which is why we chose to work with […]

A rogue Digital Jedi

Bias effects everything. From what we wear to how we design websites. And I am as guilty as everyone else. I think I know what an audience will react to. I think I know what will look good. I think I know what channels certain audiences will use. But I don’t. I found this out the […]

Are hyperlocals part of your engagement strategy?

Hyperlocal channels including blogs, twitter accounts, Facebook pages and groups, vary in size, scale and value. Finding the right ones to engage with could make a real difference to the success of your organisation’s communications strategy. For press teams used to dealing with more traditional media, the usefulness of hyperlocals can sometimes be overlooked. We’ve […]

Third Sector: Big Lottery Fund launches ‘online conversation’ about its new framework thumbnail image

Third Sector: Big Lottery Fund launches ‘online conversation’ about its new framework

Third Sector covers our innovative ‘conversation’ site work for Big Lottery Fund, a partnership with Delib