Digital skills training and coaching

We work with teams large and small, from interns to executives, to build their skills to communicate confidently online.

We’ve been training, coaching and strategising around digital engagement since 2010, to help teams develop the confidence to hold conversations online, as part of their corporate communications, campaigning and policymaking work.

We find out what is really holding back an organisation, and how to overcome fears and concerns whether at board level or among junior teams. Our most satisfying work is seeing organisations grow in confidence, engage with their audiences and go beyond broadcasting messages.

We have helped organisations to research their audiences online, plan engagement strategies, monitor and respond to online conversations. And we have the skills and infrastructure to help you deploy digital tools including blogs, social media and microsites to support engagement and consultation.

Our Digital Action Plan service brings digital skills learning to life for groups of learners. We diagnose individuals’ and teams’ learning needs, shape an engaging curriculum of material around questions and practical tasks to complete, and help manage the group through the course.

We help with:

  • researching your online audience
  • planning for engagement
  • preparing and publishing digital-friendly consultations and content
  • convening and facilitating online conversations
  • training and skills development for your team

Our work