Senior Consultant, Americas

About the company

At Helpful Digital we help world-class organisations raise their teams’ digital performance. A practically-minded, consultancy-based firm supported by world-class digital products, we offer:

  • training and coaching to build knowledge, confidence and capacity for effective corporate communication
  • workshops and simulations to help teams develop strategies, set goals and benchmark their performance – including for business continuity, crisis response and customer service

Founded in 2010, we’re a relaxed and friendly team with offices in London and New York, with clients and agency partners all over the world.

About the role

Job title:
Senior Consultant

Reports to:
Executive Director

Line management:
N/A currently, but scope to grow responsibility as we expand our team

Location of work:
Flexible: ideally New York City but open to applications based in other locations. Occasional travel within the US and overseas

Hours of work:
40 hours per week

Holiday entitlement:
25 days a year in addition to Federal and State holidays

Contract term:
One year rolling, following successful completion of 90-day probationary period

Salary and benefits:
$60,000-$75,000 with a further 5% employer pension contribution and health insurance

Support account development and business growth, developing new business independently, delivering key consulting assignments with potential in time to take on a central role managing the North America team.

Person specification

You will have:

  • Corporate communications consulting experience for major corporate and/or government clients, with a clear and effective presentation style to a range of audiences from junior to executive leadership
  • Crisis management and/or journalism experience, with an established network of connections and former colleagues in sectors you have worked in
  • Business development experience, including growing client accounts, preparing and delivering client pitches, proposals and planning marketing activities
  • A strong interest in digital communication trends and effectiveness, with evidence of your own use of social media for professional purposes
  • A track record and practical examples of managing projects of different scales to fixed deadlines and budgets
  • A hands-on approach, able to self-service your own day to day administrative needs, get to grips with new systems and tools quickly

Job description

The role will require you to:

  • Scope, manage and deliver digital corporate communications consultancy projects including crisis simulations, training workshops, coaching and strategic recommendations
  • Present scenarios, workshops and recommendations to client audiences ranging from customer care teams to C-suite executives
  • Develop new business (digital skills and crisis preparedness programs ) from current and new clients
  • Manage, motivate and develop junior colleagues, as a senior member of a growing Americas team
  • Contribute to the effective running of a dynamic, fast-growing business from marketing to finance, recruitment to training
  • Travel and represent the business effectively across the Americas

How to apply

Send resume & covering letter to We are not accepting approaches from recruiters for this role.