{"id":21918,"date":"2020-04-01T12:37:18","date_gmt":"2020-04-01T11:37:18","guid":{"rendered":"https:\/\/helpfuldigital.com\/?p=21918"},"modified":"2020-10-20T22:58:06","modified_gmt":"2020-10-20T21:58:06","slug":"helpful-links-march","status":"publish","type":"post","link":"https:\/\/helpfuldigital.com\/fr\/helpful-links-march\/","title":{"rendered":"Helpful Links: March"},"content":{"rendered":"<div style=\"display: none;\"><\/div>\n<p><span style=\"font-weight: 400;\">This month we have:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Said goodbye to Anthony, Matty, Serena and Calum who are moving to dxw digital as w<\/span><span style=\"font-weight: 400;\">e<\/span><strong><a href=\"https:\/\/helpfuldigital.com\/fr\/focussing-on-our-digital-capability-mission-in-challenging-times\/\"> focus on our digital capability work<\/a>. <\/strong><span style=\"font-weight: 400;\">At the same time, we\u2019re also saying goodbye to our awesome Project Director Katie, who\u2019s off to the seaside as part of her new life in Dorset.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong><a href=\"https:\/\/helpfuldigital.com\/fr\/tips-to-help-small-social-media-teams-respond-in-a-crisis\/\">Delivered a crisis communications webinar<\/a><\/strong><span style=\"font-weight: 400;\"> on accessibility, responding to negative comments and involving the wider comms team in social media.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Run a <\/span><strong><a href=\"https:\/\/www.linkedin.com\/feed\/update\/urn:li:activity:6648841886234750976\">remote crisis exercise<\/a><\/strong><span style=\"font-weight: 400;\"> for 1<\/span><span style=\"font-weight: 400;\">10 MBA students working in 22 crisis management teams to mount a remote response to an escalating food contamination issue<\/span><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Welcome to our March round up of key links and interesting digital content we\u2019ve spotted, these are a selection of the things we\u2019ve been reading and sharing among the team.\u00a0 With all that\u2019s been going on they are heavily dominated by Coronavirus and the good work we\u2019ve spotted from digital teams around the world.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">This is a <a href=\"https:\/\/public.digital\/2020\/03\/18\/making-things-open-is-making-things-better\/\">collection of all<\/a><\/span><span style=\"font-weight: 400;\"> the Government Coronavirus advice websites from around the world.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Trust in governments and their response efforts varies around the world, this research is a <a href=\"https:\/\/www.cam.ac.uk\/stories\/wintoncovid1?utm_medium=social&amp;utm_source=twitter&amp;utm_content=1585054836\">comparison of seven different<\/a><\/span><span style=\"font-weight: 400;\"> countries.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Organisations<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As well as being a fantastic event, the #ClapforCarers campaign had an amazing impact on <a href=\"https:\/\/twitter.com\/JosephFreeman\/status\/1244272847691886593?s=20\">the NHS twitter account<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For the first time ever, the UK government <a href=\"https:\/\/www.bbc.co.uk\/news\/technology-52017451\">sent a text message to everyone<\/a>, a<\/span><span style=\"font-weight: 400;\">nd has also launched a <a href=\"https:\/\/www.gov.uk\/government\/news\/government-launches-coronavirus-information-service-on-whatsapp\">WhatsApp information service<\/a>.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a nice example of Washington Dept for Health comms team <a href=\"https:\/\/medium.com\/wadepthealth\/frequently-asked-questions-about-covid-19-march-8-2020-5b71232941dc\" rel=\"nofollow\">feeding social media queries back into FAQs<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Social media channels are working hard to combat misinformation, alongside that, this is a <a href=\"https:\/\/firstdraftnews.org\/latest\/5-tips-ways-we-can-all-covid19-check-coronavirus-information-online-fake-disinformation-misinformation\/\">useful guide from First Draft News<\/a> on fighting misinformation.\u00a0<\/span><span style=\"font-weight: 400;\">\u00a0The Princess of Wales hospital <a href=\"https:\/\/www.facebook.com\/PrincessOfWalesHospital\/posts\/903221196778960?__xts__[0]=68.ARBrhs6I4Qe-AJAXdQ-byDQL6h6COKaNRQ5Gl-LeXqJ9VsD8T6bhEo5vmCNLQ1KAoIrz0rS-ncWfBMNOXWx_z9gLlIBwpnFl9ad2O4lKnKARvDTz4uE2EC20PICfINa_jQro2ZpdhV0MtSIRulrpJ-W5l7YRi1FspB3Jm53eYoFzeIaH-9vfD4bpr9nqLZovdvy8aR0uPNqAubnjIXIkdYFcLB9W83GI_DE5yQNDijBgUd3z1CgyB-kxMCTLpd80gsEKZu9eZKJaWt_Lun6svJplb0wAQ4MB7AKjKbUAdJJCCuJUqyW5EKI-oxk73k6VQsO4C6pENXmwOWv-_QI&amp;__tn__=-R\" rel=\"nofollow\">issued this Facebook post<\/a> to debunk false information purporting to come from a member of their staff.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Individuals<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Trusted voices and influencers can help organisations to reach a different audience. Dr Fauci, the US director of the National Institute of Allergy and Infectious Diseases, did and <a href=\"https:\/\/www.instagram.com\/p\/B-NpXRAB1kZ\/\">live Q and A<\/a>\u00a0on the Instagram account of one of the NBA&#8217;s best known players, Steph Curry. An excellent way to reach a younger audience. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/twitter.com\/icelandrichard\">Richard Walker<\/a>, the Iceland CEO is doing an excellent job on Twitter, praising staff, updating customers, and responding to questions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After putting her daughter to bed, New Zealand prime minister Jacinda Ardern hosted a <a href=\"https:\/\/www.theguardian.com\/world\/video\/2020\/mar\/26\/jacinda-ardern-hosts-coronavirus-qa-from-home-after-putting-child-to-bed-video\">Facebook live Q&amp;A<\/a> focused on coronavirus. It&#8217;s a really well-explained, empathetic look at key questions around a lockdown.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The UK\u2019s Royal Air Force Storytellers are posting about all the different ways they are exercising their bodies and minds while on lockdown in the UK: You can follow them on Twitter<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><a href=\"https:\/\/twitter.com\/laurenyorke8\"><span style=\"font-weight: 400;\">https:\/\/twitter.com\/laurenyorke8<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/a><a href=\"https:\/\/twitter.com\/jambobshan\"><span style=\"font-weight: 400;\">https:\/\/twitter.com\/jambobshan<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/a><a href=\"https:\/\/twitter.com\/Coxy847\"><span style=\"font-weight: 400;\">https:\/\/twitter.com\/Coxy847<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/a><a href=\"https:\/\/twitter.com\/MortenKathy\"><span style=\"font-weight: 400;\">https:\/\/twitter.com\/MortenKathy<\/span><\/a><\/p>\n<p>and also Instagram:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-22995\" src=\"https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/screenshot-www.instagram.com-2020.10.19-11_05_14.jpg\" alt=\"Screenshot of Instagram post\" width=\"1543\" height=\"987\" srcset=\"https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/screenshot-www.instagram.com-2020.10.19-11_05_14.jpg 1543w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/screenshot-www.instagram.com-2020.10.19-11_05_14-300x192.jpg 300w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/screenshot-www.instagram.com-2020.10.19-11_05_14-1024x655.jpg 1024w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/screenshot-www.instagram.com-2020.10.19-11_05_14-768x491.jpg 768w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/screenshot-www.instagram.com-2020.10.19-11_05_14-1536x983.jpg 1536w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/screenshot-www.instagram.com-2020.10.19-11_05_14-1400x896.jpg 1400w\" sizes=\"auto, (max-width: 1543px) 100vw, 1543px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Fun stuff\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Many organisations are doing a good job of factual updates, and jokes and humour might not be appropriate on their accounts. For others, where it&#8217;s in keeping with their usual style, it&#8217;s ok and even welcome. Innocent are keeping to their usual tone and style\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/twitter.com\/innocent\/status\/1242363922382012416\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-23059\" src=\"https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/helpful-links-march_1-1024x424.png\" alt=\"Tweet from innocent for #WorkingFromHomeChallenge\" width=\"1024\" height=\"424\" srcset=\"https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/helpful-links-march_1-1024x424.png 1024w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/helpful-links-march_1-300x124.png 300w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/helpful-links-march_1-768x318.png 768w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/helpful-links-march_1-16x7.png 16w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/helpful-links-march_1.png 1120w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Likewise the language in the image that accompanies this\u00a0<a href=\"https:\/\/www.facebook.com\/foofighters\/photos\/a.279348605544\/10163065125680545\/?type=3&amp;theater\" rel=\"nofollow\">message from the Foo Fighters<\/a> as they announced the cancellation of their gigs wouldn&#8217;t be appropriate for a government department, but is perfectly written for their fans. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Volvo too have made sure their messaging fits their usual tone.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/twitter.com\/volvocars\/status\/1244538698835865605\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-23060\" src=\"https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/helpful-links-march_2-783x1024.png\" alt=\"Tweet from volvocars\" width=\"783\" height=\"1024\" srcset=\"https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/helpful-links-march_2-783x1024.png 783w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/helpful-links-march_2-229x300.png 229w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/helpful-links-march_2-768x1004.png 768w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/helpful-links-march_2-9x12.png 9w, https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/helpful-links-march_2.png 1124w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Our resources<\/span><\/h2>\n<ol>\n<li><span style=\"font-weight: 400;\"> Accessibility on social media is a key issue at the moment. Lots of informative graphics are being published by credible organisations, but if there isn&#8217;t any alternative text included, people with some disabilities won&#8217;t be able to access the information. <a href=\"https:\/\/helpfuldigital.com\/fr\/accessible-images-on-social-media-what-every-government-agency-needs-to-know\/\">Here&#8217;s why it&#8217;s so important.<\/a>\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/helpfuldigital.com\/fr\/8-tips-for-reducing-misinformation-in-a-crisis\/\"> Eight things you can do to combat misinformation online<\/a> &#8211; from private messages to mainstream social channels.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> How to <a href=\"https:\/\/helpfuldigital.com\/fr\/online-meetings-how-to-run-a-conference-remotely\/\" rel=\"nofollow\">remotely run a conference successfully<\/a>. A practical piece with advice and tips,\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Keeping a diary in a crisis. <a href=\"https:\/\/helpfuldigital.com\/fr\/three-reasons-why-you-should-keep-a-diary-in-a-crisis\/\">Three reasons why it\u2019s really important.<\/a><\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Getting the most of remote crisis simulations, with <a href=\"https:\/\/socialsimulator.com\/how-to-get-the-best-from-remote-crisis-simulation-exercises\/\" rel=\"nofollow\">advice that\u2019s useful for any remote crisis response<\/a>.\u00a0<\/span><\/li>\n<\/ol>\n<p>If you have any questions about crisis response or any of the links, <a href=\"https:\/\/helpfuldigital.com\/fr\/contact\/\">please get in touch.<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>This month we have: Said goodbye to Anthony, Matty, Serena and Calum who are moving to dxw digital as we focus on our digital capability work. At the same time, we\u2019re also saying goodbye to our awesome Project Director Katie, who\u2019s off to the seaside as part of her new life in Dorset. Delivered a [&hellip;]<\/p>","protected":false},"author":6,"featured_media":21933,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[11],"tags":[96,15,135],"class_list":["post-21918","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-crisis-comms","tag-digital-communication","tag-helpful-links"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Helpful Digital - Helpful Links: March<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/helpfuldigital.com\/fr\/helpful-links-march\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helpful Digital - Helpful Links: March\" \/>\n<meta property=\"og:description\" content=\"This month we have: Said goodbye to Anthony, Matty, Serena and Calum who are moving to dxw digital as we focus on our digital capability work. At the same time, we\u2019re also saying goodbye to our awesome Project Director Katie, who\u2019s off to the seaside as part of her new life in Dorset. Delivered a [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/helpfuldigital.com\/fr\/helpful-links-march\/\" \/>\n<meta property=\"og:site_name\" content=\"Helpful Digital\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/helpfulhq\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-01T11:37:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-10-20T21:58:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/steph-curry-dr-fauci.png\" \/>\n\t<meta property=\"og:image:width\" content=\"818\" \/>\n\t<meta property=\"og:image:height\" content=\"818\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Claire Turner\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@helpfuldigital\" \/>\n<meta name=\"twitter:site\" content=\"@helpfuldigital\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Claire Turner\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/helpfuldigital.com\/helpful-links-march\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/helpfuldigital.com\/helpful-links-march\/\"},\"author\":{\"name\":\"Claire Turner\",\"@id\":\"https:\/\/helpfuldigital.com\/#\/schema\/person\/ef54134cc7e572c11a4194a12a29c88f\"},\"headline\":\"Helpful Links: March\",\"datePublished\":\"2020-04-01T11:37:18+00:00\",\"dateModified\":\"2020-10-20T21:58:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/helpfuldigital.com\/helpful-links-march\/\"},\"wordCount\":697,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/helpfuldigital.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/helpfuldigital.com\/helpful-links-march\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/helpfuldigital.com\/wp-content\/uploads\/2020\/04\/steph-curry-dr-fauci.png\",\"keywords\":[\"Crisis Communication\",\"Digital Communication\",\"Helpful Links\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/helpfuldigital.com\/helpful-links-march\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/helpfuldigital.com\/helpful-links-march\/\",\"url\":\"https:\/\/helpfuldigital.com\/helpful-links-march\/\",\"name\":\"Helpful Digital - 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