{"id":19445,"date":"2019-01-28T10:39:29","date_gmt":"2019-01-28T10:39:29","guid":{"rendered":"https:\/\/helpfuldigital.com\/?p=19445"},"modified":"2021-03-18T15:41:02","modified_gmt":"2021-03-18T15:41:02","slug":"staff-training-for-data-protection","status":"publish","type":"post","link":"https:\/\/helpfuldigital.com\/fr\/staff-training-for-data-protection\/","title":{"rendered":"Staff training for data protection"},"content":{"rendered":"

Data. Protection. Privacy. Regulation. Serious-sounding words, but not ones that necessarily inspire staff to hop, skip and jump into work every day.<\/p>\n

So how can you engage large teams with their responsibilities around data privacy? After all, almost everyone engaged in work, voluntary or paid-for, is responsible for handling personal information.<\/p>\n

The London Borough of Hackney (LBH) is a local government authority in the UK, responsible for the welfare of 300,000 residents and business owners.<\/p>\n

It employs nearly 4,000 people and works with countless other subcontractors and volunteers, all of whom come in to contact with personal data belonging to those who live and work in this part of London.<\/p>\n

The introduction of General Data Protection Regulation (GDPR) in the UK on 25 May 2018 was an important catalyst to ensure LBH understood its responsibilities. Note: understood, not \u2018aware of\u2019 or \u2018read about\u2019. We\u2019ll come back to why that\u2019s important.<\/p>\n

Since 2018 we\u2019ve been running a compulsory online learning programme for LBH staff.<\/p>\n

5 critical areas for handling information responsibly<\/h2>\n

Working with LBH, we identified 5 critical areas of responsibility, which we turned into questions. Previous user testing showed that learning modules described as questions performed better than traditional chapter-style titles.<\/p>\n

The 5 questions answered in the learning plan are:<\/p>\n