Coronavirus update

Like many organisations worldwide, we are currently affected by restrictions on the movement of our team, and we are ensuring we can continue to provide reliable support through this difficult period.

Our priority is the welfare and wellbeing of our team, their families, and our clients. With that in mind, and to slow the spread of infection, our team is currently working remotely from their homes.

We regularly work as a distributed team in any case, and our regular processes and tools for collaboration are working as normal. We are asking clients to meet with us via video or phone call rather than in-person meetings.

Our office telephone system is being answered but at reduced capacity, so if you need support please contact us via:

  • support@dxw.com email for website clients with managed hosting arrangements formerly with Helpful Technology (now managed by dxw digital)
  • hello@helpfuldigital.com (or your normal Helpful contact) email for project matters or new business enquiries

We are also providing pro bono digital communication support at this time to clients and other organisations who could benefit from our help in relation to the COVID-19 pandemic, subject to our capacity. Please contact us at hello@helpfuldigital.com if we can be of service.